Frequently Asked Questions
Find answers to common questions about our gear and services
How do I know which running shoe is right for my gait?
We recommend checking our online Gait Guide or visiting us in-store for a professional analysis to determine if you need neutral, stability, or motion control footwear.
When should I replace my running shoes?
Most performance running shoes should be replaced every 300 to 500 miles, depending on your running surface, weight, and foot strike.
Do you offer professional fittings?
Yes, our experts provide virtual and in-person consultations to ensure your footwear and apparel provide the perfect fit for your specific biomechanics.
Are your trail shoes waterproof?
We carry a variety of trail shoes, including models featuring GORE-TEX technology for full waterproofing and breathable mesh options for faster drying.
Can I track my order?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery status.
Do you offer bulk discounts for running clubs?
We support the local running community! Please contact our team via the contact form to discuss group rates and partnership opportunities.